Privacy Policy
How Quantitative Health, LLC collects, uses, and protects the information you share with us — written in plain language, not legalese.
1. Introduction
Welcome to drpaulkilgore.com (Quantitative Health, LLC). We are dedicated to providing high-quality health courses and consulting services. This Privacy Policy informs you about our practices regarding the collection, use, and disclosure of information that you may provide via this website.
At drpaulkilgore.com, we hold ourselves to the highest ethical standards in handling your personal and health-related information. We understand the sensitivity of this data and are committed to protecting your privacy and ensuring its confidentiality.
This policy applies to all information collected through our website and any related services. It covers personal information (name, contact details) and health-related information (medical history, current health conditions). It is relevant to all users of our services, including website visitors, course participants, and consulting clients.
2. Information Collection and Use
Personal Information
We collect various types of personal information, including your name, email address, phone number, and demographic details like age and gender. This information helps us in creating a personalized experience for our users and is essential for the effective delivery of our services.
Health-Related Information
As part of our courses and consulting services, we may collect sensitive health-related information, including your medical history, current health conditions, and treatment plans. This data is vital for providing accurate health advice and tailored course content.
Lawful Basis for Processing
We process this information based on your consent, which is obtained explicitly at the point of collection. Additionally, processing this data is necessary for providing the services you have requested from us. The information collected is used to deliver and continually improve our services.
3. Mobile Application
The DrPaul mobile application serves as an interface to our web-based health tools. All calculator and analyzer tools process data entirely client-side within the application — no health data entered into these tools is transmitted to, stored on, or retained by our servers. The app does not collect device identifiers, location data, or usage analytics beyond standard web server logs. No third-party advertising or analytics SDKs are included in the application.
AI-Powered Tools
Certain health tools on this platform use artificial intelligence (Anthropic Claude) to generate educational health content based on data you enter. Your data is transmitted via encrypted HTTPS to our Cloudflare Workers backend for AI processing and is not stored, cached, or linked to your identity after your session ends. AI-generated results are not reviewed by a clinician before delivery and do not constitute medical advice. For full details, see our AI Use Disclosure.
4. Confidentiality and Security of PHI
We implement robust security measures to protect your Protected Health Information (PHI). These measures include advanced encryption technologies and secure servers to prevent unauthorized access to your data.
Internal Policies and Staff Training
Our team is trained in the best practices for handling PHI. We maintain strict internal policies to ensure that your data is handled responsibly and ethically.
Third-Party Services
We work with trusted third-party services and partners for data processing needs. These entities are carefully selected to ensure they adhere to privacy standards comparable to ours.
5. Telehealth & Consultation Policy
Telehealth Platform
All video consultations provided by Dr. Paul Kilgore through Quantitative Health, LLC are conducted via HIPAA-compliant Zoom for Healthcare. Quantitative Health, LLC maintains a signed Business Associate Agreement (BAA) with Zoom Communications, Inc., effective May 15, 2023, as required under HIPAA and the HITECH Act. This agreement ensures that any protected health information transmitted during consultations is subject to administrative, physical, and technical safeguards in compliance with the HIPAA Privacy Rule and Security Rule (45 CFR Parts 160 and 164).
Session Recording
Consultation sessions are not recorded unless you provide explicit consent. No protected health information is shared with third parties except as permitted under HIPAA or as required by law.
Client-Side Health Tools
Our free health tools (calculators and analyzers at drpaulkilgore.com) and the DrPaul mobile application process all data locally in your web browser or on your device. No health data from these tools is transmitted to, stored on, or accessible by our servers.
6. Disclosure of Information
We disclose your information only under specific circumstances:
- To Healthcare Providers: Only with your explicit consent.
- For Legal Reasons: If required by law, such as in response to a court order or subpoena, we may disclose your information. In such cases, we will attempt to inform you of the disclosure unless prohibited by law.
We are committed to ensuring that any sharing of PHI is done with your explicit consent, except where required by law. Our policy for responding to subpoenas or legal requests involves a careful review to ensure that any disclosure complies with applicable laws while considering the privacy and rights of our users.
7. User Rights and Choices
Access, Correction, and Deletion
You have the right to access the personal information we hold about you. If you find that this information is inaccurate or incomplete, you can request its correction. You may ask us to delete your personal information from our records, subject to certain exceptions required by law.
Opt-Out Process
If you wish to opt out of certain uses of your information, such as marketing communications, you can do so through the settings on your account or by contacting us directly. We will process your opt-out request promptly and respect your preferences.
Raising Concerns and Complaints
If you have any concerns or complaints about how we handle your data, please contact us using the details provided below. We take all feedback seriously and are committed to resolving any issues in a timely and fair manner.
8. Use of Cookies and Tracking Technology
Our website uses cookies and similar tracking technologies to enhance your user experience and gather data about how the site is used.
Essential Cookies
These are necessary for the website to function and cannot be switched off (e.g., cookies that enable you to log into secure areas).
Analytical Cookies
These cookies help us understand how visitors interact with our website, providing information about the areas visited and time spent, which helps us improve the functionality of our site.
9. Data Retention Policy
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. The specific retention period varies depending on the type of information and the reason for its use. Retention periods are determined based on factors such as legal requirements, the purpose of data processing, and our legitimate business interests.
10. Changes to the Privacy Policy
Our Privacy Policy may be updated periodically to reflect changes in our practices or relevant laws. We review our Privacy Policy at least annually. Significant changes will be communicated to you through our website or via email, as appropriate, before these changes become effective.
11. University Affiliation Disclaimer
Dr. Paul Kilgore's affiliation with Wayne State University is referenced throughout this website for informational and credentialing purposes only. Quantitative Health, LLC, drpaulkilgore.com, and all products, services, courses, health tools, and digital resources offered through this website are independent commercial ventures owned and operated by Dr. Kilgore. They are not affiliated with, endorsed by, sponsored by, or otherwise associated with Wayne State University. The views, opinions, and recommendations expressed on this website are solely those of Dr. Paul Kilgore and do not represent the positions or policies of Wayne State University.
12. Compliance with Health Privacy Laws
We comply with applicable health privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) in the United States and the General Data Protection Regulation (GDPR) for European clients. We undergo regular certifications and audits to ensure our compliance with these laws, continually updating our practices as required.
13. Governing Law
The laws of the State of Michigan (USA), without regard to its conflict of law principles, govern this Privacy Policy and any disputes that may arise from it.
Privacy Questions?
Dr. Paul Kilgore, MD, MPH, FACP
Quantitative Health, LLC · Bloomfield Hills, Michigan